Privacy Policy

---

Effective Date: September 11, 2025

Hydronos Corporation (“Hydronos,” “The Leak Authority™,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

We may collect the following types of information:

• Personal Information – name, email address, phone number, service address, billing information, and job site photos/videos that you provide when booking services or filling out forms.
   
• Technical & Usage Data – IP address, browser type, operating system, pages visited, and actions taken on our website (through cookies, analytics tools, and server logs).
   
• Service-Related Data – equipment readings, leak reports, site sketches, GPS maps, and other diagnostic data collected during inspections.
   
• Communications – emails, texts, or phone calls exchanged with our team.
   

We use the information we collect to:

• Schedule and provide plumbing, leak detection, and diagnostic services.
   
• Send invoices, receipts, and service reports.
   
• Respond to inquiries, requests, or support issues.
   
• Improve our services, website, and training materials.
   
• Maintain internal records, analytics, and compliance documentation.
   
• Send occasional marketing emails or service updates (with opt-out options).
   

We do not sell or rent your information. We may share it only with:

• Trusted Service Partners: Subcontractors, suppliers, or utility locators who assist in completing your service.
   
• Legal or Regulatory Authorities: When required to comply with laws, regulations, or legal processes.
   
• Business Transfers: If Hydronos undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
   

We implement physical, electronic, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. While we take reasonable precautions, no method of transmission or storage is 100% secure.

You have the right to:

• Access, correct, or request deletion of your personal information.
   
• Opt out of marketing communications at any time by following the “unsubscribe” link or contacting us directly.
   
• Request a copy of data we hold about you.
   

Our website may use cookies and analytics tools to improve functionality and measure traffic. You can adjust your browser settings to refuse cookies, though some features may not function properly.

We retain your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Our services are not directed to children under 13, and we do not knowingly collect their personal data. If we learn that we have, we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Significant changes will be communicated via our website or email.

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:

Hydronos Corporation
📍 220 Notre Dame Dr, Vallejo, CA 94589
📧 info@nvcaleakdetection.com
📞 916-531-0902